Zion Living LLP (Zion) is extremely committed to protect your privacy. Your comfort, trust and confidence are of paramount importance to us.
Our website https://www.zionliving.in. is governed by a Privacy Policy, to protect the your personal information. You are advised to read this Policy carefully. By accessing the services provided by Zion, you agree to the collection and use of your data by www.zionliving.in in the manner provided in this Policy.
COLLECTION OF DATA FROM USER :-
We collect personal information about you as part of the registration process, which is voluntary.
We also collect the information you provide us, during feedback or completing profile forms.
We also learn about you from your use of our service and your visits to our Site.
We may also collect personal information through some promotions, competitions, contests, online events, surveys etc.
Disclosure: We disclose that we collect only such information as is necessary and relevant to us to provide you with the services available on our website.
COLLECTION OF DATA FROM THIRD PARTY
Information shared through Facebook/Google : You may log into our Website through your Facebook or Google account. If you do so, we will seek your permission to access and collect your basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information, even if, you have chosen not to make that information public.
We store the information that we receive from Facebook with other information we receive about you. However, we have no control over how any third party site uses or discloses the personal information it collects about you.
Online Survey : We may also collect information from optional online surveys from third party sites which may include demographic information (like gender, age, income) as well as product and service preferences of users. We may combine the information collected from these sources with other information, if already, in our possession. However, we have no control over how the third party uses or discloses your personal information it collects about you on their site.
Disclosure: The user by choosing to provide the aforesaid information to us, is giving permission to use and/or store such information consistent with this Privacy Policy. We shall be entitled to retain your Personal information for such duration as may be required, in accordance with this Privacy Policy.
USE OF INFORMATION COLLECTED
We use your information :
to process your registration
to process any orders that you may place for any products or services displayed on our Website
to contact you on any matter relating to the conduct of your account
to communicate the details of any orders placed by you relating to products displayed on the Website
to connect you to our trusted design/service partners or subsidiaries for the purpose of providing the required service on our behalf, who process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
to transfer to other sites of Zion where it is necessary to meet the purpose for which you have submitted the information.
to use information like traffic and other data to provide us with information to recognize the access privileges to our website, track your participation in any of the events, providing you with better content and advertisements, help diagnose the problems with our website and for the purposes detailed in the Policy.
to create analytic reports for both internal and external partners, including business partners and the public regarding the use of and trends within our services and ads. For the purpose of studying and sharing trends, we may share aggregated information (including demographic information), that is limited to non-personally identifiable information, with partners, measurement analytics, apps, third party ad networks, or media.
to convert the user information in the form of statistics for the purposes of monitoring website usage in order to help us develop the website. These statistics would no longer reflect or refer to the user individually. Such information does not identify the user.
Contests and Surveys : We organize contests and surveys and the information collected during these events may be used to improve your overall customer experience. The information will only be shared with third parties as statistics, without disclosing the user’s identity.
Access to Design Partners/Service Partners
Zion enables you to contact our Design Partners, Service Partners or subsidiaries. As otherwise described in this policy, your contact information may be accessible to a Design Partner or Service Partner for the sole purpose of providing services. In addition, regarding the communication, we collect information including the date and time of the call/email exchanged between you and our Design Partners, Service Partners or subsidiaries, and the content of the calls/emails is recorded, in order to improve our customer service and quality of services. Zion may also use this information for resolving disputes between you and Design Partners or Service Partners or other users, or for safety and security purposes, and for analytics.
Disclosure : Zion does not sell or transfer your Personal information (including your phone number, email address) to third-parties for the use of their own marketing.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to disclosure of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Zion employees and agents who need to know that information in order to operate, process, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to disciplinary action, including termination and criminal prosecution, if they fail to meet these obligations.
Although we endeavour to safeguard the confidentiality of your personally identifiable information, however, transmissions made by means of the Internet cannot be made absolutely secure. By using our Website, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
You further agree that you are solely responsible and liable for, and shall indemnify Zion against any and all costs, expenses, damages, fees, etc. that we may incur or suffer due to any personal information that you post, upload, submit, and make available on the Website, including areas of the Website that are available to the public. We have no control over and cannot protect personal information that you disclose in public areas of the Website.
Our advertisers and partners may collect their own information through their own cookies for which we are not responsible for.
REVIEW OF POLICY
Zion regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy by contacting us. In case of any complaint relating to the Privacy Policy, please inform Zion within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email to us.
MODIFICATION
We reserve an unconditional right to modify this Privacy Policy without any requirement to notify the change. You may check this Privacy Policy periodically for changes. Your continued use of our Website would update you of the changes to this Privacy.
DISPUTE REDRESSAL
Any dispute, arising out of or relating to this Privacy Policy will be governed by the Indian Arbitration and Conciliation Act, 1996. The arbitration will be conducted before a single arbitrator appointed by Zion. Subject to the above, you agree to submit yourself to the exclusive jurisdiction of the Courts of Delhi, India.